aec657 Privacy Policy

1. Introduction

aec657 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how aec657 (hereinafter referred to as "we", "our", or "platform") collects, uses, stores, and protects your ("user") personal information.

By using the aec657 website or registering an account, you are agreeing to the terms of this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our platform and contact us.

2. Information We Collect

aec657 may collect your information in various ways. The types of information collected are described in detail below:

2.1 Registration and Account Information

When you create an account on aec657, we collect the following information:

• Full name
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Username and password
• Residential address

2.2 Financial Information

To process transactions, we may collect the following information:

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amount and time

2.3 Identity Verification Information

To comply with applicable laws and regulations, we may verify your identity. For this purpose, copies of your national identity card, passport, or other government-issued documents may be requested.

2.4 Usage Information

When you use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Pages visited and duration
• Gaming history and betting records
• Information collected through cookies and similar technologies

3. Purpose of Using Information

aec657 uses the collected information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To complete deposit and withdrawal requests.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Security and Fraud Prevention: To detect unauthorized access, fraud, and suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the platform experience and functionality.
• Promotional Communications: To inform you about bonuses and offers, subject to your consent.
• Responsible Gaming: To identify problematic gaming patterns and provide necessary support.

4. Data Storage and Security

aec657 employs modern technical and administrative measures to keep your personal information secure.

4.1 Encryption and Security

We use SSL (Secure Socket Layer) encryption technology, which encrypts all information transmitted between your browser and our servers. Your financial information and password are always stored in an encrypted state.

4.2 Retention Period

We retain your information for as long as your account is active or as necessary to provide services. In cases of legal obligation, information may be retained for a specified period. Even after an account is closed, some information may be kept to meet legal requirements.

4.3 Access Control

Your information is accessible only to authorized staff and only within the limits necessary to provide services. All staff are required to follow strict confidentiality policies.

5. Data Sharing and Disclosure

aec657 does not sell, rent, or commercially share your personal information with third parties. However, information may be shared in the following cases:

• Payment Processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, Upay, and banks.
• Law Enforcement Agencies: Information may be shared with government and law enforcement agencies based on court orders or legal obligations.
• Fraud Prevention: Information may be exchanged on a limited basis with other platforms to prevent fraud and illegal activity.
• Service Providers: Trusted third parties who assist in managing technical infrastructure and customer service, and who follow the same privacy standards.
• With Your Consent: Before sharing information for any other purpose, we will obtain your explicit consent.

6. Cookies Policy

aec657 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the platform. Without these, the site will not work properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For monitoring and improving site usage.

You can control cookies by changing your browser settings. However, disabling some cookies may limit certain platform functionality.

7. Your Rights

As a user of aec657, you have the following rights:

7.1 Right to Access Information

You may contact us at any time to request a copy of the information we hold about you. We will fulfill this request within a reasonable time.

7.2 Right to Correct Information

If there is any error in your personal information, you may request a correction. This can be done by logging into your account or by contacting our support team.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate interests.

7.4 Right to Opt Out of Promotional Communications

You may unsubscribe from our promotional emails or messages at any time. This can be done through your account settings or via our support team.

8. Protection of Minors

aec657 is operated for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification is in place at the time of account registration.

If we learn that a minor has created an account on our platform, that account will be closed immediately and the collected information will be deleted.

9. Third-Party Links

If our platform contains any links to third-party websites, aec657 is not responsible for the privacy policies of those sites. It is recommended to read the privacy policy of any third-party site before visiting it.

10. Changes to the Policy

aec657 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or via a notification on the platform. The "Last Updated" date at the top of the policy always reflects the date of the most recent revision.

Continued use of the platform after any changes will indicate that you have accepted the updated policy.

11. Responsible Gaming and Privacy

We support responsible gaming and monitor users' gaming behavior. If a user's gaming pattern appears problematic, the collected information may be used to provide them with support. This process is for your well-being and not for any commercial purpose.

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: